Maplestory downloader not responding

If error recurs, download Asiasoft Network Diagnostic tool and run a troubleshooting test. Please contact your network administrator. In addition, the game depends on the speed at which the game data is updated, we recommend that you use a fast connection eg.

Therefore, you may also experience lag if your own internet provider is taking a roundabout route to connect to our servers. With a longer route, the greater the lag will present itself. Tool will start to troubleshoot. Do not close the prompt window. It will auto-close once tests are completed. Attach the file and email it to sg. You may browse What is my IP?

Ping Results Ping is to check for connection latency and losses of packets between your computer and our server. Below are some explanations of the output: Example: Reply from Time — or Latency which is the amount of time your computer takes to receive the Echo Reply message from the server. Destination Host Unreachable - Your computer has no route to our server. Please check if your Network settings are configured properly.

Go to Latency Checker. We will look into it and work with our ISP to optimize the routes. Mouse over your IGN at the bottom left of the screen. How to read the latency? Ping time is calculated in milliseconds ms. Basically it indicates the time taken for your signal to travel from your computer to the servers and back again. Generally, the lower the ping time, the better the connection. Your connection is most stable when your ping time is Q.

Showing 1 - 12 of 12 comments. Babes View Profile View Posts. I just downloaded the game and I am having the same exact problem. Im running the game on windows 6. It crashes down and has an NGS error and i have tried all the ways you have listed above and still nothing has worked. If you end up finding a way to fix the issue i would love to know. I've spent maybe 3 days in total trying to get it to fix, I'm not even able to get into the game. It's just white screen, I've tried all kinds of fixes and suggestions, at this point i've pretty much given up until something happens, Windows 10 updates or Nexon does an update, both is pretty unlikely.

I've seen some users suggested using CCleaner, which i won't do just to be able to play the game, as it tends to do more harm then good. And remove all the temp files, folders and such. And even then it won't work. Same here, trying at all costs run the game, but it doesn't go past the white screen. Only one single time, it did work after clearing registry with CCleaner, but after that it doesn't work anymore. This process can take up to 24 hours.

Thank you for your patience. Check out the v. Getting stuck on "not responding" white screen. August edited August in Tech Support. I get stucked on white screen and not responding every time I launch the game. I was able to get in one time then when i went to switch accounts I was not able to anymore.

Select the folder where you want to install or patch your game client at. You must be logged into an Administrator User Account on your computer to be able to install the program. NET Framework version 4. Please installl the. Net Framework. NET Framework 4 installed on your computer.